This lounge was previously known as the Menzies Business Lounge. After a complete renovation during the spring 2018 the lounge reopened as Norrsken Lounge. It still has the same lounge, located in the same place and is still run by Menzies, but the name has changed and so has parts of the interior.
Where is it?
Norrsken Lounge is located in terminal 5, the largest international terminal at Arlanda airport. The lounge is located between pier A and pier B on the first floor and can be reached by the lifts or the stairs opposite the SAS service centre. The lounge is located next to the SAS Lounge and SAS Gold Lounge.
There is also a second Menzies lounge in terminal 5 called Menzies Executive Lounge.
How do I get in?
The lounge is used by several airlines operating out of terminal 5, mostly airlines not part of one of the three major alliances. Business class passengers get in as well as top-tier frequent flyers. The lounge is also used by some charter airlines for their premium passengers.
It is also possible to pay to enter the lounge and to use various lounge cards such as Priority Pass.
What’s it like?
Since the renovation during the spring the design has become much more modern, the previous design was simple and basic and was really starting to show its age. The new design goes mostly in black, grey and wood.
There are plenty of seating areas in the lounge, most of them located in the main room just after the reception desk where the self-service buffet area is also located.
There is also an adjacent room and a small adjacent area opposite the reception desk with more seating. These areas have a good view of the western runway and parts of the apron at terminal 5.
There is also what could best be described as a conference room in the lounge with a large table.
Food and drinks
The self service buffet area is the first thing you see after the reception, a circular-shaped area where there is also a small dining area.
Unfortunately the selection of food is not particularly extensive. It is limited to bread rolls with ham, cheese and turkey, salad, nuts and crisps, cheese and crackers. There are also fresh fruits.
Drinks are available from the same buffet area with a soda dispenser also including apple and orange juice. Beer, red wine and white wine are available on tap but no other alcoholic beverages are offered. On the positive side though the beer selection has improved since the renovation. There is also a coffee machine and of course tea making facilities.
Mini muffins and cookies are available from a separate area.
Newspapers and magazines are available from a rack next to the reception desk.
There are several TVs in the lounge. Restrooms are also available but there are no showers.
Anything else not to miss?
The new seating in the wall is quite cool. There are two of these.
The new design in black, grey and wood is much more stylish compared to the old and very worn design before the renovation. Overall a nice improvement, but the selection of food and drinks is still fairly basic.